Our digital assessments are designed for individuals with one injury or affected body area and a non-complex medical history. If this is the case, you can expect a digital assessment to take up to 15-20 minutes to complete. Possible outcomes include: self-help exercise programme, physiotherapy treatment (clinic selection via HCML's UK network); or further clinical review with an HCML clinician (these telephonic reviews typically last between 10-20 minutes).
Should you be experiencing an issue with multiple body parts or have an extensive medical history, a telephonic assessment with one of HCML's clinicians would likely be more appropriate for you.
Your link to HCML’s Digital Rehabilitation service will remain active for 3 days after starting the digital assessment, following which the link will expire and you will need to speak with HCML on 0333 023 0155 (note, you won’t be able to restart a digital assessment if you have already started one via the original link - we will schedule a telephonic clinical assessment with you).
Our system is designed to provide intermittent reminders to complete a digital assessment or assessment booking.
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