I can’t access my exercise programme - what should I do?

The exercises and guidance provided to you by HCML should be accessible via the PhysiApp platform. This platform (Physitrack) should work via an internet browser or on your mobile device. Please ensure you have entered the correct program code. If this still doesn’t work, it may be that we have an incorrect year of birth recorded on our system – we would encourage you to log a request via the "Contact Us" function and a member of our team will look into it for you (please provide us with some detail as to where exactly that access is prevented as that will help us when looking into your query).