The postcode and date of birth information you enter is not case or format sensitive. If you have entered the correct information, it may be that our systems do not contain the correct information. If so, please raise a call request or contact us - 0333 023 0155 (calls are recorded for quality and training purposes and may be made available to your insurer).
If you are unable to access the system via your individual link, please retry the link sent to you in the 'Start your Recovery' notification (email or SMS). If you are still unable to access the HCML Digital Rehabilitation service, please contact us using the details above.
Internet Browser – HCML Digital Rehabilitation is not compatible with Internet Explorer, so if using the service on a laptop or computer, please try using an alternative browser such as Google Chrome. Alternatively, our system is supported by iOS and Android browsers installed on mobile devices.
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