Stuart Butler
- Total activity 40
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 21
Articles
Recent activity by Stuart Butler-
I don’t want to download a mobile application
We understand. HCML's Digital Rehabilitation service is available via internet browser on your mobile device, personal computer, or tablet, so you won't need to download an app. Where we recommend ...
-
I can’t access my exercise programme - what should I do?
The exercises and guidance provided to you by HCML should be accessible via the PhysiApp platform. This platform (Physitrack) should work via an internet browser or on your mobile device. Please en...
-
If an exercise causes me pain, what should I do?
It’s normal to experience some discomfort when completing an exercise, however, that discomfort should be tolerable and ease quickly, you shouldn’t be left with any notable aggravation of your symp...
-
Why have I been recommended to go to A&E / speak to NHS 111 / my GP?
Occasionally, our digital assessment will pick up some of your responses that may indicate the presence of clinical ‘red flags’. Most of the time, these are nothing to be concerned about, however w...
-
What does further HCML review mean?
If your digital assessment outcome indicates that further HCML input is required, a member of our case management team (a clinician with a background in musculoskeletal rehabilitation) will contact...
-
I’d like to raise a complaint
Firstly, we’re sorry to hear that you have cause to want to complain about our services. If you have been unable to find a resolution to your concerns on our Digital Rehabilitation platform, please...
-
I disagree with the outcome of my digital assessment
HCML’s digital assessment platform is underpinned by clinical evidence and expert-led decision pathways. If you have reason to believe that the outcome of the assessment is inappropriate for your i...
-
Introduction to HCML
HCML (Health and Care Management Ltd) provides health solutions, case management, injury rehabilitation and treatment services to the personal injury, private medical insurance and corporate market...
-
I would like some clinical support throughout my rehabilitation experience - how does that work?
If you have completed a digital assessment but would like further clinical support from an HCML clinician (our case management team), please inform us via the ‘contact us’ option, alternatively you...
-
How do I answer the digital assessment questions?
The digital assessment platform is a “chat bot” style conversation, with almost all “choice” questions – we’ll rarely ask you for free text. You should answer the questions as accurately and truthf...